1. INTRODUCTION
By using and/or visiting any part of the website https://upgrader-pro.com/ (hereinafter – the “Website”), or by opening an account on the Website, you agree to comply with this Privacy Policy. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in connection with your access to and use of the Website.
The “Data Controller” is the company that determines the purpose and means of processing your personal data in accordance with this Privacy Policy. ITSFAIL LTD acts as the Data Controller pursuant to EU Regulation 2016/679, determining the purpose and means of processing your personal data.
When using payment services, you also provide your information, including personal data, to ITSFAIL LTD, registration number 13246765, registered at: 16 John Nicholas Crescent, Ellesmere Port, CH65 2DL, Cheshire, United Kingdom of Great Britain and Northern Ireland.
ITSFAIL LTD will process your information necessary for processing payments and will act as the Data Controller for payments (hereinafter referred to as the “Payment Data Controller”) for your information that is necessary for the analysis and reporting of activities suspected of fraud, money laundering, terrorist financing, or other illegal activities in accordance with applicable legislation, as specified below.
In this Privacy Policy, the terms “we”, “us”, or “our” refer to the company responsible for your information under this Privacy Policy. Please refer to Section 9 for the contact details of the Data Controllers.
2. INFORMATION WE COLLECT
We collect your personal information that can be used to identify our clients and partners, including but not limited to your first name, last name, date of birth, bank account details, home or other physical address, email address, telephone number, delivery information, payment information, information about access services to skins and loot boxes, transaction history, website usage settings and feedback regarding the Website, or other contact information that constitutes personal information (“Personal Information”).
2.1 PERSONAL INFORMATION YOU PROVIDE TO US
We may request that you provide your Personal Information. In some cases, we may request your information through surveys or contests. Participation in these surveys or contests is entirely voluntary, and you are free to decide whether you wish to provide such information. The information we may request may relate to Contact Information (such as name, mailing address, telephone number) and demographic information (such as postal code or age).
2.2 PERSONAL INFORMATION WE COLLECT ABOUT YOU
In addition, while you use the Website, our servers maintain an activity log. This log collects administrative and traffic information, including the source IP address, access time, access date, visited web pages, language used, software crash reports, and other technical information unique to you. This information is critically important for providing our services, as well as for your security and the security of other users. This log is also fundamental to our calculation. We would like to inform you that, in some cases, we may conduct security checks to verify your identity and financial transactions, as well as to help prevent fraud and money laundering.